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Playing hardball with your suppliers is one thing.
Playing hardball with your CUSTOMERS? Maybe not so bright.
(For those who don't follow this sort of news -- over the weekend, Amazon.com disabled the ability to buy titles from one particular -- and HUGE -- publisher, because that MacMillan and Amazon.com were having a fight over the pricing of ebook titles. MacMillan, apparently, publishes about a sixth of the books Amazon sells -- including almost all of the books that folks on my friendslist write. Naturally, this pissed of the writers who were losing sales, because, without sales, they don't get money, and, without money, they do things like "starve", and, worse, "run out of booze". It also pissed off one sixth of the people who would have WANTED to buy a book from Amazon this weekend. Amazon has since backed down. End result? Amazon has to eat MacMillan's pricing scheme, AND has pissed off much of their customer base.)
Playing hardball with your CUSTOMERS? Maybe not so bright.
(For those who don't follow this sort of news -- over the weekend, Amazon.com disabled the ability to buy titles from one particular -- and HUGE -- publisher, because that MacMillan and Amazon.com were having a fight over the pricing of ebook titles. MacMillan, apparently, publishes about a sixth of the books Amazon sells -- including almost all of the books that folks on my friendslist write. Naturally, this pissed of the writers who were losing sales, because, without sales, they don't get money, and, without money, they do things like "starve", and, worse, "run out of booze". It also pissed off one sixth of the people who would have WANTED to buy a book from Amazon this weekend. Amazon has since backed down. End result? Amazon has to eat MacMillan's pricing scheme, AND has pissed off much of their customer base.)