There's this company. Sends you (well, Lis, anyway) a FREE TRIAL pair of pantyhose. Then they keep sending you pantyhose and insist that you pay for it -- at a pretty annoying price.
So, we just ignored it, because, according to the FTC, if a company sends you unsolicited merchandice, you get to keep it and don't have to pay.
We continued to ignore it.
Eventually, we got a thing from a collections agency, RMCB. So, Lis doublechecked to make sure that Silkies was a known scam -- it is, the FTC website refers to it specifically -- and I found the collection agency's website at http://www.retrievalmasters.com/
I found their phone number there, and their toll-free phone number, 800-666-8097
I called them, and got connected to a customer service agent. It took a while for her to find the account, because they "keep the pantyhose ones in a separate system." I got the impression that they feel that that's not really part of their REAL business. I told her that we had no intention of paying, because the FTC says we don't have to, she asked what state we lived in and for our zip code, I gave it to her, and she said, "Okay, disregard the letter, have a nice day."
Don't pay for Silkies - HCI Direct merchandise. It's a scam.
So, we just ignored it, because, according to the FTC, if a company sends you unsolicited merchandice, you get to keep it and don't have to pay.
We continued to ignore it.
Eventually, we got a thing from a collections agency, RMCB. So, Lis doublechecked to make sure that Silkies was a known scam -- it is, the FTC website refers to it specifically -- and I found the collection agency's website at http://www.retrievalmasters.com/
I found their phone number there, and their toll-free phone number, 800-666-8097
I called them, and got connected to a customer service agent. It took a while for her to find the account, because they "keep the pantyhose ones in a separate system." I got the impression that they feel that that's not really part of their REAL business. I told her that we had no intention of paying, because the FTC says we don't have to, she asked what state we lived in and for our zip code, I gave it to her, and she said, "Okay, disregard the letter, have a nice day."
Don't pay for Silkies - HCI Direct merchandise. It's a scam.